The CNP Team is excited to feature two Keynote Sessions delivered by two high-profile industry speakers. See below for more information on this year’s speakers and sessions that will kick off each week of the CNP Virtual Summit.
CNP Virtual Summit Keynotes
WEEK 1 KEYNOTE
BEWARE THE CHALLENGES E-COMMERCE BRINGS
October 5, 2021 | 12:30 PM ET
Featuring: Sucharita Kodali, Retail Analyst, Forrester Research
More session information coming soon!
About the Speaker:
Sucharita Kodali is one of the country’s leading authority on retail, shopping and mobile commerce. She is a highly-regarded and frequently sought-after public speaker and has presented her research to audiences around the world. She is frequently cited in leading media outlets such as CNBC, Bloomberg, The Wall Street Journal, Fortune and The Financial Times.
Since 2005, Sucharita has been the lead retail analyst at Forrester Research where she focuses on eCommerce and the intersection of technology and commerce. She has authored more than 50 research papers on the topics of online and multichannel retail. She also served on the board of Shop.org, the digital division of the National Retail Federation. Before Forrester, Sucharita was the director of marketing at Saks Fifth Avenue, where she managed the customer acquisition, retention and market research efforts for the $2 billion luxury retailer’s online channel. She has also held management positions at Toys R Us, where she was a merchant in the Babies R Us division and a store manager in one of the company’s largest toy stores, and at the Walt Disney Company, where she developed and managed marketing plans for new business initiatives including the Disney Stores, the Disney Cruise Line and Club Disney. Additionally, she was involved in the expansion of Cap Cities/ABC properties, specifically ESPN Zone, ESPN Magazine and the Go.com network. She was a member of the founding team of a startup in the maternity and baby products headquartered in Los Angeles during the first dot-com boom. She has authored two non-fiction books and has contributed to Business Week Online.
Sucharita holds a BA in Economics from Harvard University and an MBA from the Stanford Graduate School of Business.
WEEK 2 KEYNOTE
KEYNOTE CONVERSATION: UNDER THE HOODIE
October 12, 2021 | 12:30 PM ET
Featuring: Alexander Hall, Founder, Dispute Defense Consulting
The faceless hoodie is a well-worn visual cliche in fraud circles, but we all know what it means: watch out for the bad guy! Alexander Hall used to be one of the bad guys, but the reformed criminal now uses his expertise to help e-commerce companies fight fraud. In a conversation with CNP Editor-in-Chief DJ Murphy, Hall gives us a glimpse "under the hoodie"—providing insight on their mindset and the tactics bad actors are using today that merchants can apply in their defense against fraud.
Dispute Defense Consulting
About the Speaker:
Alexander Hall is a former fraudster who now works to help businesses protect themselves from the tactics he used to use. Alexander is a contributor to Card Not Present as an expert in fraud, sharing his perspective and advice from time to time. We hope it will not only help merchants understand the way a fraudster thinks and what their motivation is to break the law in this way, but also why they would give up the life and make a career of helping the very people they were stealing from.